Privacy and data protection

This policy explains how Solare collects, uses and protects your personal data.

Who we are

Solare is a brand operated by MERK Soluções Integradas Ltda, CNPJ 62.053.463/0001-79. We process personal data in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018). For any question about your data, email [email protected].

Data we collect

Name, email, phone number, delivery address and tax ID for invoicing, plus any notes you add to your order. Card details are processed directly by the payment providers and are not stored by Solare. The store platform records technical data, such as IP address and browser, for security and site operation. We do not collect sensitive data.

How we use your data

To process and track your order, issue the invoice, arrange delivery, provide support, reply to messages and meet legal and tax obligations. We do not sell or share your data for advertising.

Sharing

Only with the providers needed to run the store: Nuvemshop (platform), Nuvem Pago and PayPal (payments), carriers (delivery) and our management and invoicing system. Each receives only the data required for its role.

Cookies

We use essential cookies for the cart, security and your preferences, such as language. You can manage cookies in the notice shown on the site or in your browser settings.

Legal bases

Performance of a contract, when you place an order; legitimate interest, to reply to messages and run the site; and legal obligation, when required by tax or commercial law.

Your rights

You may request confirmation of and access to your data, correction, anonymization, blocking, portability and deletion where applicable. Customers in the European Union (GDPR), California (CCPA/CPRA) and other countries may exercise equivalent rights. Send your request to [email protected].