Terms and conditions

These terms govern the use of this website and purchases from the Solare Iluminações store, a brand operated by MERK Soluções Integradas Ltda, CNPJ 62.053.463/0001-79.

Website use and intellectual property

By accessing this website, you agree to these terms. Solare may update content, products and services at any time to improve browsing and service. All website content, including text, images and visual identity, is the exclusive property of Solare Iluminações.

Orders and prices

Prices, availability and delivery times may be updated until checkout is completed. Your order is confirmed once payment is approved. If specifications, shipping or availability need to be confirmed, Solare will contact you before shipping; if the item cannot be supplied, the amount paid is refunded in full.

Payment and cancellation

Payments are processed through secure platforms, using the methods shown at checkout. Before shipping, you may cancel with a full refund. After shipping, the exchange, return and warranty conditions apply.

Customer service

We are available Monday to Friday, 9 am to 6 pm (Brazil time), by email at [email protected] and by phone/WhatsApp at +55 11 95096-6049.